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“Kay made sure we fully understand what the auction process was and what was expected of us. We felt no pressure regarding our reserve price and Kay seemed to respect our number, even though it was the upper limit of where she saw our value. The Bayleys auction rooms were a nice venue and we were please that we didn't have to sit in the auction room, but could watch the process on the TV in the entrance room. Kay has a lovely manner about her and was very complimentary about our house which was flattering. We certainly felt like it was important to Kay to obtain the best price possible but this was less about money and more about providing us with the best possible service. Kay has left the impression of being very competent at what she does, the best in fact! We sold our house in a market that was still fairly quiet. Although the sale price wasn't what we had initially wanted we are happy with it and can move on to a new and exciting project. Many agents seem insincere and appear to only be working for the commission. Kay seemed to genuinely enjoy the process and the whole process was a lot more personal. I think Kay earned every cent of her commission and it's not often you can honestly say that about agents! The feed-back following open homes was extremely prompt and we felt we were regularly informed of who was interested and what the feedback from people was. The process of selling your house is very stressful, but Kay and her team made it relatively painless. We were so happy that the house sold the night of the auction and this was due to Kay's persistence and hard work - the deal was done around 11pm!”
Stefan and Rana Reuther, Mount Maunganui
“When faced with the decision of who to list our house with, a big consideration for us was how knowledgeable, yet approachable, the agent would be when hosting open homes and viewings. The first time Kay set foot in our home, we knew she was the agent for us. Her friendly, relaxed demeanour, excellent sales record and unmatched knowledge of the local market, meant Kay was a clear choice. Kay and her team made the sale process easy for our family from day one. We were kept in the loop with regular emails, phone calls and feedback, and never felt the need to chase for any information. Our house was never going to be a huge commission earner for Kay, but regardless we were made to feel just as important as her multi-million dollar Mount Maunganui beachfront clients. After consulting with Kay, we felt confident that taking our home to auction was the best option, given our tight time frame for selling. Kay reassured us that 'if' our house didn't sell under the hammer, she was sure the auction process would prompt buyers into action and we'd have a sale soon after. She was right - it sold within two hours! The whole campaign was surprisingly stress-free, which is no mean feat considering we also had three preschool boys to wrangle. Having a four-week campaign really worked for us, and mean open homes and viewings were condensed into a shorter, and more manageable, time frame. We have already recommended Kay to friends looking to sell their homes in the Mount, although they didn't need much convincing - her excellent reputation really does speak for itself.”
Beverly and Tim Lockhart, Mount Maunganui
“As we had purchased a house through Kay before, our decision was simple when it came time to sell our 'dream home' that we had spent 10 years planning, and a year building. What was most important to us, was that the sale of our house and our new purchase was handled with discretion and integrity. Kay understood the importance of this. She is 100% honest and trustworthy, and worked extremely hard for us - negotiations were completed after midnight. Kay is great to do business with.”
Peter and Gill McSweeney, Mount Maunganui
“When I decided to put my house up for sale at Mount Maunganui, I was wary of the local real estate market after watching some friends take years to sell their properties, so I need an agent with a good network and a history of success. I was recommended to Kay Ganley. She did not disappoint. Kay was pro-active, very likeable and determinded to give me the best service. During the four week marketing campaign, I had many prospective buyers visiting my house and Kay was constantly updating me throughout the process. My house was sold in four weeks. If I hadn't meet Kay I would have said that was impossible in Tauranga, but she worked so hard to find me the right buyer. I will always recommend Kay to friends who wish to sell their Tauranga properties. Not just because she succeeded with my sale, but also because she was so nice to work with.
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Kathy Hulse, Mount Maunganui
“Thank you Kay for your expertise and tact displayed when both buying and selling a property on my behalf. I appreciated being able to feel comfortable about contacting you at any time and know that I would be greeted with patience and reassurance so very important for those of us in the very advanced years category. Your extra help and other small kindnesses make me feel I have gained another friend.”
Enid Blenkarne, Mount Maunganui